Google is expanding Gemini beyond traditional AI conversations with a new Call for Me feature that can handle routine business phone calls on a user's behalf. The feature allows Gemini to call businesses, navigate automated phone menus, wait on hold and communicate with representatives for tasks such as checking product availability, getting service quotes, and booking or managing appointments.

Google is gradually rolling out the feature to eligible users. At present, Google's official documentation says Call for Me is limited to users in the United States and can make calls only to US phone numbers. The current requirements include a Pixel 11 phone with a US SIM card, a Google AI subscription, the Public Beta version of the Phone by Google app, the latest Gemini mobile app and English as the device language.

What Is Google Gemini Call for Me?

Call for Me is an agentic calling feature in the Gemini mobile app. Instead of simply telling users how to contact a business, Gemini can place the call and handle parts of the conversation itself.

Users can ask Gemini to perform everyday tasks such as checking whether a product is available, asking a business about its opening hours, obtaining a service quotation, or booking, confirming or managing an appointment or reservation. Gemini can also navigate automated phone menus and wait on hold.

How to Use Gemini Call for Me

Step 1: Open the Gemini Mobile App

On an eligible Pixel phone, open the Gemini mobile application and start a new conversation.

Step 2: Tell Gemini What You Want

Give Gemini a clear instruction describing the business you want to contact and the exact outcome you need. Users can also explicitly include @Call for me in the prompt.

For example, you can say: "Call the restaurant and book a table for two at 7 PM tomorrow."

For a service enquiry, you could ask: "Ask the dry cleaner on Main Street how much they charge to hem pants."

Google recommends providing important details such as dates, times, preferences and alternative options so Gemini has enough information to handle the task.

Step 3: Review the Calling Task

Before placing the call, Gemini shows a summary of the task. Users can review the business and phone number Gemini intends to call, along with information that may be shared, such as their name and contact information.

If anything is incorrect, the calling task can be updated before the call begins.

Step 4: Tap "Call for Me"

After reviewing the details, tap Call for me. Gemini then places the call using the device's cellular network and the user's phone number. Standard carrier rates may apply.

Step 5: Monitor the Call

Users can follow the conversation through a live transcript in Gemini. Live audio can also be enabled, while the user's microphone is muted by default.

This allows users to see what Gemini and the business representative are discussing without having to conduct the entire conversation themselves.

Step 6: Take Over the Conversation

If the conversation reaches a point where direct human interaction is required, users can tap Take over. This unmutes the user's microphone, Gemini announces that the user is taking over, and the user can continue the conversation directly with the business.

Step 7: Review the Results

After the call ends, Gemini sends a notification. Users can select View results to read Gemini's summary of the outcome. Google also says users can review the full transcript and listen to the recorded call from the call history in the Phone app.

What Can Gemini Call for You?

These capabilities are intended for everyday personal calling tasks, and availability can depend on the business and the specific request.

What Gemini Cannot Do During Calls

Google has placed restrictions on how the agentic calling feature can be used. Gemini cannot make emergency calls, complete financial transactions or share sensitive financial information such as credit card numbers over the phone.

It also cannot make calls that relay sensitive personal information such as passwords, Social Security numbers, financial information or health information. Telemarketing and certain other prohibited uses are also restricted.

How Does Gemini Identify Itself?

Gemini is required to disclose at the beginning of every call that it is a Google AI assistant calling on the user's behalf and that the call is being recorded. Google says this disclosure cannot be disabled or bypassed.

Who Can Use Call for Me?

According to Google's current support documentation, users must be 18 or older and located in the US. The current requirements include a Pixel 11 phone with a US SIM card, a Google AI subscription, the Public Beta version of the Phone by Google app, the latest Gemini mobile app and English as the device language. Google is gradually making the feature available to eligible users.

Is Gemini Call for Me Available in India?

Call for Me is currently not documented by Google as available in India. Google's current support page specifically states that Gemini can only make calls to US phone numbers and requires a Pixel 11 with a US SIM card.

This is separate from the general Gemini mobile app, which is available in India. Feature availability can vary by country and individual Gemini capability.

Why Call for Me Is Different From a Normal AI Assistant

Traditional AI assistants generally provide information or generate responses inside an app. Call for Me takes the next step by allowing Gemini to interact with a business through the telephone network and perform a defined real-world task on the user's behalf.

Google's terms describe the feature as allowing Gemini to place outgoing calls on the user's behalf, from the user's own phone number, to perform tasks such as making reservations, checking business hours or obtaining information using an AI-generated voice.

Key Takeaways

  • Gemini Call for Me can handle certain routine business calls on a user's behalf.
  • Users can start a call by giving Gemini a detailed instruction or using @Call for me.
  • Gemini can navigate phone menus, wait on hold and communicate with businesses.
  • Users can monitor calls through a live transcript and take over the conversation when needed.
  • The feature cannot make payments, emergency calls or certain calls involving sensitive information.
  • Google requires Gemini to identify itself as an AI assistant and disclose that the call is recorded.
  • The current rollout is limited to eligible users in the US and calls to US phone numbers.
  • The Gemini app is available in India, but Google's current documentation does not list Call for Me as an India-supported feature.